Terms and Conditions

Placing an order

Ordering online from Revival Books is really simple!

1. Use our search bar to find what you’re looking for. You can add the item to your cart by clicking the blue BUY NOW button on the Product Page.
2. Once you’ve finished adding items to your cart, look out for the Checkout button.
3. After you’ve confirmed that the items in your Shopping Cart are correct please select the Checkout button on the bottom of the page.
4. Fill in your email address. If you have an account you will be asked to fill in your password. Otherwise, it will prompt you to Create a New Account.
5. Once you’re signed in you will need to go through and add your address, pick your shipping method and then click CONTINUE CHECKOUT.
6. The final screen will show your Order Summary and Payment details. Once you’ve confirmed these details are correct, click SUBMIT ORDER.

That’s it! We have your order and can be downloadable

If you are having trouble then please look for the Live Chat or WhatsApp button along the way, we are happy to help.

Policy

Revival Books your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how Revival Books collects, uses and manages your personal information and incorporates compliance

We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so Revival Books and unless you directly give collect and use your personal information in accordance with this Privacy Policy.

We give you:

1. The right to be informed through this Privacy Policy, this website and our communications with you
2. The right of access to your information
3. The right to rectification of your information
4. The right to erasure of your information
5. The right to restrict processing of your information
6. The right to data portability should it be required
7. The right to object to usage and storage of your information
8. Rights in relation to automated decision making and profiling as relevant.

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Information you give us

We collect and store all the information you enter yourself into your Account and Email Newsletter Preference center, including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences.

We collect and store any information you give to us when you contact us through our customer contact channels eg phone, email, chat, contact center, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant.

Information from your use of our websites and services

We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information.

Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg social media; and other online properties not associated with us also via cookies.

We collect and store the above information in server logs and our database.

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies 

Using and disclosing your personal information

Revival Books purpose in collecting your personal information is to provide you with:

• the ability for you and Revival Books complete or progress your order or transaction with us
• information that interests you
• information about events; and
• special offers that are relevant to you

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

We do not give refunds for downloadable products 

Need help?

Contact us at info@revivalbooks.co.za for questions related to refunds and returns.